The experience was great. Tyrese wasn’t pushy and made it easy to pick exactly what we wanted.

Purchasing my vehicle was a great experience. I wanted a white car and they found one for me. I’m starting to finish. It was great. Sales person and never the vehicle with me and everything was very informative and very nice. Haven’t used service department yet, but I’m sure they will be as nice as everyone in the front end of the building.

Bought a 2014 Equinox from Lot1 two years ago. Had several issues costing over $2000 in repairs. First inspection brakes and tires, needed right front hub, had to replace starter, 2nd inspection was told car failed for sub frame rust out. Paid close to $9000 for a car that now can not be inspected after two years. Service writer comes in and says "Your new car light came on". Very unproffesional. This car was driven around 6000 miles between inspections. Can't believe that a sub frame would rust out that bad in one year. Be extremely careful when purchasing a vehicle off of their lot one location.

Building was clean.Service was quick, and my service advisor was very helpful addressing my needs.

Our experience at the dealership was just ok. I don’t feel like everyone was as helpful as they could have been.

I came in with an idea of what this issue was. The service dept did a diagnostic check and found out it was something completely different. They fixed the issues and told me to drive it for 300 miles to clear the codes so it could pass inspection. While driving it after the mileage, the check engine light started coming back on periodically for a few days at a time and then went out again. I finally got it back in for the inspection and they found out it is the turbocharger that is bad also and have those parts on order in order to fix that issue. I am pleased with the service I received but wish I didn't need to keep coming back to get the issue resolved. They told me it was covered but would need to keep the car a couple/few days to fix the turbocharger

Cochran Buick GMC Robinson was fantastic! They were extremely helpful and I was very impressed with the service!

Our experiences were not with your sales staff, though the folks we spoke to there were also very kind, but with your service department, We we had a situation with a car that stopped working that my elderly mother is depending on for transportation, Noah and Greg and your service department were great on getting it repaired quickly and back in service and we very much appreciate it

Christy Davis and the Cochran service team did an absolutely amazing job repairing and servicing my Yukon this week - our whole family appreciated how great the car ran - and looked - after the service/repairs. Thank you for your commitment to excellence!! - Miles S.

Gave me an appointment for a warranry repair the next day and fixed my vehicle in 2 days, when other dealerships wouldn't even diagnose the problem for over the past year!

I want to thank Noah for all his help. The service department did a great job. Thank you

Salesperson Chip took his time to explain everything and made sure we had exactly what we were looking for.

I bought a car on Monday a 2025 in Envista from a salesman on his last day before he retired we completed all the paperwork and I got home the next day I tried to use my remote start and I found out that it was connected the same exact car that was still on the dealership lot they did the paperwork for my car on the wrong car and nobody including the finance manager caught that mistake I had to come back the next day and they told me that it would be easier to take the plate off the car I just bought put it on the other car so they wouldn't have to mess with the paperwork we did that and I ended up staying there for another hour or so while we tried to get the new car squared away with OnStar and the my Buick app that we just did the previous day on another car the person that helped me on the second day was wonderful his name was Joe Miranda he was awesome but this experience was terrible I can't believe nobody caught this mistake I will not be referring any friends or family to that dealership

Incredible staff. Christy and Noah are top notch! The technician Don who worked on my truck is one of the best GM techs I’ve ever come across! I will be back for all my automotive needs!

Took my vehicle in for routine maintenance and they immediately began working on it as scheduled and was wrapped up in a reasonable amount of time. They always do a great job.