Customer Testimonials
Tyrese made my experience stress-free, no pressure, and enjoyable. I will gladly send anyone who's in the market for a new vehicle to him!
Great people like Christy, service techs well trained and a place to work while waiting make this place great
Great experience buying the car. We are very pleased and would recommend the dealership to others
Sales person was awesome but f&i manager was using fear tactics to get me to purchase additional warranty.
Noah was a great service advisor and I wouldn’t choose anyone else very personable and knows his xxxx give him a raise or a promotion ASAP. Thanks Noah for being so flexible
Never I have a problem when I go there everyone is very nice. I will tell friends and family to go there to purchase a vehicle and to use their service.
Easy to get appointment. Fast service. Repairs were made on time and the exact price quoted.
Sales team was courteous Never put any pressure. Funniest apartment had all the paperwork in order and went smoothly . Recommend the dealership
Jonathan Martin is a great Salesman from beginning to end. We are ver happy. Thank you
Noah is a wonderful person. I get all my service work at the Cochran dealership.
Great service! I was able to get in and out under an hour! Thank you!
Noah was very respectful and knowledgeable. He had great communication with me throughout the day.
Kind. Thorough. Take my car on time. Finish timely Often wash car too. Nice bathroom
I am a loyal customer of Pete Patsilevas and GMC. I have bought and sold 11 vehicles from Pete in the last 5 years.
Overall good experience, salesman was knowledgeable and patient. I'm not a fan of the one price model utilized by Cochran but I do like the vehicle.
Tyrese was phenomenal, friendly and personable. He beat all other deals that we had. Very impressed as a first time Cochran customer. Had major problems with our car starting on the day of purchase but Tyrese remained professional, understanding and empathetic.
Great service at a great price. Thanks to Christy who guided me through the service on my vehicle.
Great dealership, friendly staff, good service, would recommend this dealership to anyone looking for a vehicle and great service.
This is an update to my visit to #1 Cochran. I was contacted by a member of management and they agreed that I was overcharged. They were kind enough to refund half of my bill and returned it to my account. I really appreciated that and it goes to show that sometimes you just have to bring your problem to the correct persons attention.
Honest sales staff at Lot #1. Finance department went out of their way to assist with help while waiting on settlement from insurance loss on my previous vehicle. Would highly recommend this dealership to everyone. Highly satisfied with the vehicle that I purchased.
Mark was great!!! He didn't try to push the sale. He just answered my questions. Super nice and professional..
I received great care and attention for my purchase of a used pickup from #1 Cochran. Mike took great care of me and was able to work with my busy schedule!
I received excellent customer service in the service department at #1 Cochran Buick GMC Robinson. There has never really been a time when I didn't receive excellent customer service. I've been a loyal customer for many years. Everyone I came in contact with was professional and treated me respectfully; and likewise. My car got inspected and needed brakes and a few other things and the van took me to the mall to shop instead of sitting there. The van is a huge convenience to me as I don't have anyone that can pick me up or drop me ...
Great service! 4 ladies on a road trip who needed fast service. Very accommodating and helpful. Got us back on the road.
Bill Steinmetz was an excellent salesmen. Did exactly what he said he would do to make are new truck purchase enjoyable. This was are first time at Cochran Buick GMC in Robinson and I would refer anybody that's looking for a new truck or car to see Bill and his associate.
I will I’ll always be a customer at Robinson. Chris in the service department went out of his way to make sure my warranty was covered, got me in the shop asap. got the parts ordered immediately. Can’t say enough good things about him. Thanks again Chris
Robert(Geddy) Litterini was my sales rep.He was very efficient and knowledgeable,friendly &courteous. I 4got something in old car n went up the next day and was able to retrieve it n was given a few more pointerson my new car
The wait was to long for a oil change especially since I had a appointment
I just bought my third Encore at this dealership in less than three years. After initially shopping around at other dealerships it became clear that I was going to get the best price and service at #1 Cochran-Robinson. I could not have been happier with the cars and buying process.
The experience I had at this dealership was perfect! From the way Christian Emminger treated us. To the efficiency of the paperwork to finalizing the car sale.
Purchasing a used vehicle here was an easy haggle free experience. I did my research, I knew what I wanted, got all my affairs in order and decided to make the purchase. Donel Durham was courteous, knowledgeable, and straight forward. This included a trade and financing. Everything was explained thoroughly and was what I expected. Do your homework and put forth a little effort and the staff here will take it from there. I am very happy with my new vehicle and the transaction with my old one as well. Thank you to all at #1 Cochran in Robinson!
As the mother of a very active toddler who loves wheels going car shopping can be a nightmare. Mike Mamula understood this, and I was able to complete 90% of my car buying via email and phone. Which meant no little fingers on every car! They made the experience easy, and quick. Mike was super knowledgeable about the car and able to answer each question I asked no matter how silly it was. He made sure when the car arrived at the dealership that I had picture sent to me asap so I could see the car. It was a great ...
Just bought a new ford from Steve Kavros and Dave Bissert if your in the market go see them there good people and good to work with. They are very nice. Best car dealer i have been to yet!!
They were very friendly. They worked very hard to get the car we wanted. We are very happy with our experience. We love our new Jeep trailhawk! Thank you so much Ron Gardner!
Donel Durham is a great representative. He really knows his car business. Found me a great deal on a great car. He took his time making sure I received the best deal and had all my questions answered.
A year ago September, I had purchased a vehicle from Mike! I had a wonderful experience, to know I wanted to go back in hope Mike would be able to help us again ! This time around, we didn’t really know what we wanted ! But when speaking with him, he provided us with information that allowed us to make our decision! He’s very knowledgeable on his vehicles and that helped us to narrow down our search !!! With many back and forth emails and phones regarding many vehicles, trying to find all our needs and wants, Mike finally found exactly ...
We bought our cars from Mike Mamula and each experience has been great. He's honest, patient and overall fantastic. Our Buicks are 2nd to none.
Donel was the most educated sales person I've dealt with, he was fun. Honest, patient and understanding of wants and needs. I have already reccomended him to plenty of people and will go back for another car! Best car buy yet!! And I'm in love with my Nissan Thanks Donel
Easy quick great pulled in with my 16 Denali left with an 18. Sales team was great as always! Financing was easy. Third new truck from Cochran.
Mike goes above and beyond. I've gotten many cars from him and I have recommended family to him. He's a very honest and patient and always comes through. He is the best!!!
From beginning to end Donel and Paul were amazing and treated me like family. Made sure I had an awesome car and knew the answers to all of my questions. I wouldn't go ANYWHERE else to purchase a vehicle. Not knocking the other personnel but these two Men went above and beyond their duties. Excellent customer service and a great all around experience. They have my total commitment as a lifelong and satisfied customer.
As a woman and having little knowledge about cars, going into a dealership I was worried I'd be over charged for a vehicle. Well I can say that from the start Donel was very pleasant and made me feel at ease during the process. He listened to everything I was looking for in a car and I let him know what payments I could afford. I was pretty specific about what I wanted and he found a few vehicles for me to choose from. I narrowed it down to an Acadia, which I love. The process was a lot ...
I recently purchased a car through Cochran and the experience I had was just flat out amazing!! Donel was the best salesman I have ever dealt with. He made the experience of buying a car very enjoyable and very easy for me. He did such an amazing job of making the experience one of a kind. Throughout the whole process I felt very comfortable and relaxed. I could NOT have asked for a better salesman or a better dealership to buy from! The whole process was easy, simple, and most importantly it was a very fun time! Everybody at the ...
I watched Dale Taylor help so many people over the 25yrs I've known him. He help me become one of truly honest people ever.
I am working in the area from out-of-state and had taken my vehicle to another dealership closer to work. The diagnosis they gave did not make since according to the "symptoms" and that fix was expensive. So I called #1 Cochran and made an appointment for a second opinion. They got it in the next day and found the "root" of the problem quickly...and this actual fix was way less expensive than the one that wouldn't have fixed it. Thanks Don!!
I was able to schedule on line. Sometime happened with it and someone called me within minutes and fixed it immediately. I chose to wait, when it seemed like it was going to take a while they offered to shuttle me somewhere so I. Oils eat lunch. Everyone was very courteous
I've bought my last 2 GMC Terrain at Cochran in Robinson and dealt with Mike Mamula he is very helpful and easy to talk to he works to make sure you get what you want and does all he can to get you into it
Everything done professionally & timely We had a possible leak and they worked with us to remedy the situation. They did a pressure test & found no leak.
Very responsive personnel. Handled my issue promptly and were very quick to diagnose the problem and correct it. Highly recommend this dealership both for Sales or Service.
Always give me good customer service. I like being able to call him directly and he always returns my calls in a timely manner. He also always knows what my car needs and gets me in and out in a timely way. I drop my car off, he takes charge, I get in the van and go to work, come back around lunch (courtesy van again), pick up my car, pay my bill and drive back to work. The van makes it so convenient for me to drop off my car. I don't really have anyone who could drop ...
I have used Nate several times over the years with excellent results & advice. More than once he has gone the extra mile to deliver parts in a timely manor.
Cochran GMC of Robinson always makes routine maintenance and other service needs a pleasant experience,. Great service writers like Don Seaton always try to get my vehicle in when I need it and have never had to keep my GMC 2500HD longer than promised!
Ask For Steve, if you are looking for the best customer service! We were treated like family, not customers, and it was the smoothest, easiest car buying expierience yet. I described exactly what i wanted out of my vehicle and explained what i wanted to pay, and Steve exceeded my expectations, & set us up payments that met my familys budget. My family & I love our 2014 GMC Acadia, and I honestly recommend you give them a visit, youll be glad you did!!! Thank you again Steve, and all of the #1 Cochran Staff! Mary Endes
The team was professional and responsive. Did not feel pressured. Brad was excellent to work with and made sure that everything was taken care of properly. My parents have been Cochran customers for 10+ years and insisted I go to a Cochran dealership when the time came. Glad I listened.
Mike Mamula was a pleasure to work with, he is a top notch sales consultant who personally made the whole experience a pleasure, he was totally knowledgeable and satisfied us completely.
I have to say these two guys were the best we buy many vehicles and the service we got was Great. We own a business so I know what it is like to make people happy and they did a great in making me happy I was not pressure at all like most other dealership do.I have to say # 1 Cochran in Robinson is the best Thanks guys I love my new car
Mike was attentive and listened to all our concerns. He walked us through the process of determining the best vehicle for us without pushing us or leading us into something that we might not be interested in. When we had questions on specifications of each vehicle, he had the answers and allowed us the "space" to discuss and determine which way to proceed. This process we believe is important because if we would have felt pressured, we never would have bought a vehicle from this dealership. We are really thrilled to have our 2015 Buick Encore. Thanks again Mike ! ...
Ramar Ramsey was great to deal with. I had an offer from another dealership and they beat it. Their financing was hassle free with a great rate. Truely a great buying experience!
This is the first dealership I have been to that listens to what you are looking for and go out of their way to find it. Great service and very friendly.
This was my first time buying a car, and it was a great experience. Nate and the entire team worked together to get me a great deal. I am so happy Nate introduced me to the Buick Verano. I LOVE this car. Nate was very knowledgeable and friendly, which made this an excellent experience. I would highly recommend this dealership.
Great experience. Began looking for a new truck at a couple GMC dealers and a couple Ford dealers. Decided I liked the GMC and met Chris who was great to work with. He walked me through finding the bottom line and put me in the right model for me. A real pleasure to work with. Well worth the short drive from the South Hills to Robinson. I will be back and recommend Robinson GMC and Chris to everyone.
I purchased a 2014 Buick verano a couple days ago and the service was absolutely exceptional. The salesman, mike, went out of his way and was very knowledgeable. I couldn't have asked for a better one to make the experience exciting as opposed to the typical experience you expect when buying a car. The staff all greeted me including the manager and finance managers. They all treated me very well and all went out of their way for me. I would definitely recommend them and appreciate their help to get me a car that I absolutely love.I can't ...
Ramar went above and beyond what he should of done. He went out of his way to get an amazing deal for me and treated me like a friend and not just a customer. I got an AMAZING deal all because of Ramar's hard work. I would strongly suggest giving Ramar a call if you are car shopping, he will give you the best price possible. And the next time I go to buy a car, he will definitely be the first person I give a call. Great work!
My experience with #1 Cochran and my sales person, Justin Taylor was the best I have ever had in my years of buying cars. Justin Taylor could not have been nicer, willing to find the right car for me that was not only best car but in the budget I could afford. He was patient, kind and went above and beyond to find the best vehicle for me. I will not ever buy a car from another dealership other than Cochran and as long as Justin Taylor is there I will never want another sales person. He also helped my daughter ...
Overall it was a good experience. I had a very bad experience with Cochran of Wexford and a friend recommend I contact Chris De La Torre at Cochran Robinson. Chris was responsive to my requests and was able to get the vehicle I was interested in purchasing from the Wexford location to the Robinson location in one day. Also, Chris was always pleasant and professional. There was some delay in acquiring the title of the vehicle and the timeline to acquire this could have been better communicated.
Best car buying experience - HANDS DOWN! We came to test drive two vehicles. We passed our soon-to-be Sales Consultant on the way into the lot. We walked around for about 15 minutes or so and then were pleasant greeted by Steve Kavros. He first apologized for no one attending us sooner and then came a great sales experience. He was very thorough on each vehicle, carfax, differences, price, warranty, we test drove both and quickly made our informed decision. Next came financing, normally this would be an easy process for most people. Including us several years ago when we purchased ...
I recently bought two cars from Cochran of Robinson. The experience was the best I've had when purchasing a car. Usually a miserable and unpleasant experience I would without a doubt return for future purchases. Mike and Luke were extremely helpful finding what I needed and in the budget I needed. I highly recommend this dealership.
Went to look at leasing a new vehicle. The sales consultant (JustinTaylor) was more then helpful. He was not pushy and went out of his way to meet our needs. Would recommend him to anyone looking for a vehicle.